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FAQ | Serverbike

FAQ on About VPS and dedicated server hosting

FAQ

Question 1: What is the difference between VPS and dedicated server hosting?

Answer: VPS (Virtual Private Server) hosting involves partitioning a physical server into multiple virtual servers, each with its own dedicated resources and operating system. Dedicated server hosting, on the other hand, provides exclusive access to an entire physical server. VPS hosting is more cost-effective and flexible, while dedicated hosting offers maximum performance and control.

Question 2: How does the pricing of VPS and dedicated server hosting compare?

Answer: Our hosting plans are designed to offer competitive pricing for both VPS and dedicated server hosting. While VPS hosting is generally more affordable due to resource sharing, dedicated server hosting provides unparalleled power and performance at a higher price point.

Question 3: What is network uptime and why is it important?

Answer: Network uptime refers to the amount of time your server remains accessible and operational online. We guarantee a high network uptime, ensuring that your website or application remains available to users without disruptions. This is crucial to maintain a positive user experience and prevent potential revenue loss due to downtime.

Question 4: What is power uptime and how does it impact my hosting?

Answer: Power uptime refers to the reliability of electrical power supply to your server infrastructure. We prioritize power redundancy and backup systems to minimize the risk of power outages. This ensures your hosting remains consistently operational, safeguarding your data and online presence.

Question 5: Do you offer 24/7 support for technical issues?

Answer: Absolutely! Our support team is available around the clock, 7 days a week, to assist you with any technical issues or concerns you may have. Our goal is to provide prompt and reliable support, ensuring your hosting experience is smooth and hassle-free.

Question 6: How do you protect against DDoS attacks?

Answer: We employ robust DDoS protection measures to safeguard your hosting infrastructure. Our advanced network security systems detect and mitigate DDoS attacks, ensuring that your website or application remains online and accessible even during such malicious attempts.

Question 7: What are managed servers and how do they benefit me?

Answer: Managed servers refer to hosting plans where our team takes care of server management tasks for you. This includes regular updates, security patches, performance optimization, and more. By opting for managed servers, you can focus on your core business while we handle the technical aspects, ensuring a reliable and hassle-free hosting experience.

Question 8: What are the benefits of VPS with NVMe and SSD Disk?

Answer: VPS with NVMe (Non-Volatile Memory Express) and SSD (Solid State Drive) disks offer significant performance advantages. These technologies provide faster read/write speeds, reduced latency, and improved reliability compared to traditional hard disk drives. With VPS hosting utilizing NVMe and SSD disks, you can expect enhanced website loading times, better data access, and overall improved user experience.

Question 9: Do you offer Windows VPS hosting?

Answer: Yes, we provide Windows VPS hosting solutions. Whether you require Windows-specific software or prefer the Windows operating system environment, our Windows VPS plans offer the flexibility, performance, and security you need to run your applications or websites smoothly.

Question 10: Can I choose Linux VPS hosting if I prefer the Linux operating system?

Answer: Absolutely! Our Linux VPS hosting plans are tailored for those who prefer the Linux operating system environment. With Linux VPS hosting, you can leverage the advantages of an open-source platform, extensive software compatibility, and robust security features to power your websites or applications.

Question 11: How can I migrate my existing website or application to your VPS or dedicated server hosting?

Answer: We offer seamless migration assistance to help you transfer your website or application to our hosting platform. Our expert support team will guide you through the process, ensuring minimal downtime and a smooth transition. Simply reach out to our support team, and we’ll take care of the rest!