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Cancellation/Refund Policy

SERVERBIKE LTD PRODUCT RETURN AGREEMENT

“Serverbike” / “SERVERBIKE” / “SERVERBIKE LTD” operating as a service provider on the electronic environment and the person who receives service, orders, receives support and has all his activities provided by the service provider will be referred to as “Service Receiver and CUSTOMER” in the continuation of the contract.

1- SUBJECT OF THE CONTRACT

The content of this contract is the application of the service customer regarding the termination of the use, cancellation and return of the products purchased by the service customer.

2- VALIDITY PERIOD OF THE CONTRACT

ServerBike LTD offers the opportunity to return within 3 business days in the services it provides. A maximum of 3 days must pass from the date of product purchase. The return contract cannot be utilized for expired product purchases.

3- SERVICES FOR WHICH REFUND IS INVALID

Domain Name
SSL Certificate
Licenses that do not belong to us

The above products and services and elements are declared by Serverbike to be outside the scope of returnability.

The CUSTOMER, who specifies the balance or return form as the balance loaded on the system for the purchase of products and services, cannot request Serverbike to return it in cash.

4- SERVICES FOR WHICH REFUND IS VALID

 

VPS
HOSTING
RESELLER

4.1-

THE CONCEPT OF CONDITION WITH RESPECT TO THE ELEMENTS FOR WHICH THE RETURN IS VALID

ServerBike LTD technical support service, Network problem, Server The elements other than the problem are trying to get a refund by giving up after the CUSTOMER cannot have Serverbike, giving up for no reason, the program does not work in the first stage and does not work in the next stages and the service of its own elements is terminated. Such applications cause the refund to be invalidated.

4.2- FORMS OF RETURN OF OTHER ELEMENTS TO WHICH THE RETURN IS VALID

ServerBike LTD provides Web hosting, Reseller services within 3 business days in the possibility of return. A maximum of 3 days must pass from the date of product purchase. The return contract cannot be utilized for expired product purchases.

THE PRODUCT RETURN AGREEMENT HAS ENTERED INTO FORCE WITH THE APPROVAL OF THE CONTENT OF THE SERVICE AGREEMENT READ BY THE CUSTOMER DURING THE PURCHASE OF THE PRODUCT BY THE CUSTOMER AND DECLARED TO BE ACCEPTED BY THE CUSTOMER.