Sales, support and network contact
Contact ServerBike
Choose the right ServerBike contact path for sales, support, colocation quotes, dedicated server requirements, NOC questions or IP abuse reports. For account-specific requests, use the ticket system so the message is routed with the correct context.
Choose the right ServerBike contact path
Choose the contact route that matches your request so ServerBike receives the right service, account or network context.
Use the route below that best matches your question. The main path for tracked support, sales and account-related communication is the ticket system. Email paths are shown in obfuscated form to reduce scraping, and account-specific requests should still move into the ticket or Client Area path whenever service context matters.
Submit a ticket
Use the ticket system when your request needs tracking, service context or account-level handling.
Live chat
ServerBike live chat is available on the website for quick pre-sales or general questions. Click the chat icon in the bottom-right corner of the page to start a conversation when the widget is visible.
Client Area
Use the Client Area for active-service requests that need account, billing or service context.
Sales and quotes
Use this route for VPS sizing, dedicated server orders, Netherlands dedicated quotes, colocation quotes and custom IP, BGP or network requirements.
Contact:
You can also open a ServerBike ticket when the quote request needs tracked follow-up.
General Support Questions
Use this route for general support questions when a ticket is not already open. For account-specific requests, use the ticket system or Client Area so the request is connected to the correct service.
Contact:
NOC and abuse
Use this route for network operations, routing questions, IP abuse reports and NOC-oriented enquiries that need logs or timestamps.
Contact:
General information
Use this route for general company and non-urgent information enquiries that do not need account-level handling.
Contact:
What to include before you contact ServerBike
Include enough context to route the request without sending sensitive credentials through public channels.
A good first message helps ServerBike route the request quickly. Include the service type, target region and the technical or commercial facts that matter to the decision. That is especially useful for custom infrastructure, NOC and abuse reports, or procurement teams comparing multiple deployment paths.
For VPS enquiries
- Location
- Linux or Windows
- Expected CPU, RAM, storage and traffic
- Application type
- Migration timing
- IP or BGP needs if any
For dedicated server enquiries
- Location: Turkey, USA or Netherlands
- Hardware requirement
- CPU, RAM and storage expectations
- IPKVM expectation
- DDoS, BGP or IP requirements
- Clean /24 IPv4 requirement if needed
- Deployment timing expectations
For colocation enquiries
- Rack units
- Power draw
- Port speed
- IP or BGP requirements
- Remote hands expectations
- Installation date
- Equipment details
For NOC or abuse reports
- Source IP
- Destination IP if relevant
- Timestamps with timezone
- Logs or headers
- Short incident description
- Contact details
Security note: Do not send passwords, private keys or sensitive credentials through public contact forms or email.
Sales, quotes and service planning
Use sales when the requirement depends on product selection, quote scope or a custom infrastructure review.
Use sales for product selection, service planning and quote-based requirements. The right public starting point is usually one of the service hubs: VPS hosting by region, dedicated servers, Istanbul colocation or ServerBike locations.
If the requirement involves BGP, clean /24 IPv4 scope, custom dedicated hardware, quote-based Netherlands dedicated servers, colocation or managed-service work, treat it as a written sales review rather than assuming a public plan covers it. Pricing and eligibility should be confirmed in writing.
Support and account requests
Use the ticket and Client Area path when the request depends on an active service, invoice or account context.
Use the Client Area or ticket system for active-service requests. That path gives ServerBike the account and service context needed for billing, support follow-up and service-level review without asking the customer to repeat private details over a public contact route.
For account-specific requests, use the ticket system or Client Area so the request is connected to the correct service. Response times are not stated on this page. For general guidance before opening a ticket, the ServerBike FAQ remains the best public reference.
NOC, network and abuse contact
Use the ANOC path for routing, network and IP abuse topics that need logs, evidence or a NOC-oriented review.
The ANOC contact path is reserved for NOC, network, routing and IP abuse enquiries. Use it when the message needs logs, timestamps, IP evidence or routing detail rather than a general pre-sales explanation.
If the request is a BGP or addressing discussion rather than an incident report, include the ASN, prefix, target region and any documentation or commercial context that matters. Clean /24 IPv4 and BGP requests should still be scoped through sales and network review before they are treated as approved.
ANOC contact path
Use this contact path for NOC, routing, network and IP abuse reports that need evidence and timestamps.
Contact:
Company contact details
This section gives a compact company-contact summary and points procurement teams to the full entity page.
For company-level contact context, ServerBike uses verified UK and Turkey entities. This section stays compact on purpose so it supports procurement review without duplicating the full About ServerBike LTD page.
ServerBike LTD (United Kingdom)
- Company Registration No: 14242265
- Address: Office 2806, 321-323 High Road, Chadwell Heath, Essex, London
- Phone: +44 7458 197854
ServerBike Bilişim Hizmetleri ve Dış Ticaret LTD (Turkey)
- Trade Registration No: 335633-5
- Mersis No: 0764079285100001
- Tax No: 7640792851 / Mecidiyeköy Tax Office
- Address: 19 Mayıs Mah. Halaskargazi Cad. No: 226/24, Şişli, İstanbul
- Phone: +90 850 242 3848
Contact ServerBike FAQ
Choose the contact route that matches your request, then use these answers to confirm where sales, support, NOC and account enquiries should go.
The main contact route is the ServerBike ticket system. Use it when the request needs account or service context, tracking or direct follow-up.
Use the sales contact path for quotes, product selection, VPS sizing, dedicated servers, Istanbul colocation and procurement questions. The page shows the sales email in obfuscated form and also points buyers back to the main ticket path for tracked follow-up.
For account-specific support, use the ticket system or Client Area. For general support questions where a ticket is not already open, use the obfuscated support contact path shown on this page.
NOC, routing and IP abuse reports should go to the ANOC contact path. Include affected IPs, timestamps with timezone, logs or headers, and a short incident summary so the message can be reviewed properly.
ServerBike live chat is available through the chat widget on the website. Click the chat icon in the bottom-right corner of the page when it is visible. For account-specific requests, use the ticket system so the request is connected to the correct account or service.
No. Do not send passwords, private keys or other sensitive credentials through email or public contact forms. Use the correct secure service path and limit the message to the details needed for routing.
Use the About ServerBike LTD page for the verified UK and Turkey company details used for procurement, billing and business-contact review.
Send the requirement through sales or the ticket path with the ASN, prefix, region, documentation context and commercial scope. Eligibility and pricing need written confirmation before the requirement is treated as approved.
Ready to contact ServerBike?
Open a ticket for tracked support or account requests, contact sales for infrastructure planning, or send NOC and abuse details through the network contact path.